Administrator

Administrator

About Druid:

Druid Software is an innovative and dynamic organization developing 4G and 5G mobile network solutions for business users. Druid’s software is widely deployed globally, delivering enhanced mobile services and unified communications solutions for enterprises where employees require mobility.

Druid focuses heavily on employee training, development, and retention. Our staff are central to everything we do, they are creative, innovative & solution focused, dedicated to excellence in the design and development of services.

Role Summary

We are looking for an Administrator to join our expanding team.  Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you. Ultimately, you should be able to contribute to high quality customer service and achieve targets.

Responsibilities

• Administrative duties such as answering and directing phone calls, responding to emails, and preparing reports, letters, e-mails, documents and presentations.
• Coordinating and facilitating appointments, meetings, and conferences.
• Taking inventory and replacing office supplies when necessary.
• Administrative duties to support the Management team and other relevant staff in Druid as required.
• Support and communication with any internal projects.
• Support with invoices, payments and other company finance matters as required.
• Managing the travel arrangements and agendas of management and staff.
• Support to the sales team in any sales administration and sales reporting as required.
• Develop, format, edit and update company policies, standard operating procedures and frameworks as required.
• Supporting with all other ah-hoc administrative and sales support duties that may arise.
• Stay up-to-date with new company policies, products and procedures as required.
• This list is not exhaustive and the duties associated with the role will change over time.

Essential Criteria

• Proven work experience as an Administrator
• Hands on experience with business management tools
• Excellent organizational and multitasking skills
• High levels of initiative
• Excellent attention to detail
• Strong customer service skills
• A very flexible approach to delivering for the needs of the business
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Microsoft Office packages such as ECDL.
• Previous experience working in a busy office environment.